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Reno Direct FAQs
Our apologies:The timeline for processing parking issues, including abandoned vehicles, is taking longer than usual due to a significant increase in reports We are working to enhance this process for faster resolution. In the meantime, your patience is appreciated while we work through each report. For updates on requests, please contact Reno Direct at 775-334-4636.
Abandoned Vehicles
Here are a few options on how you can get rid of it:
- Contact local salvage/wrecking yards
- Contact local tow companies
- Some local charities will take vehicles as donations
- Sell it
- File for ownership through the court system
Please note: any vehicle on private property must be handled by the property owner/manager.
- Once the vehicle has been posted for towing, Parking Enforcement (currently) sends out a list twice a week to the tow companies. The tow company has up to 72 hours to remove the vehicle.
- All vehicles must move every 48 hours. If the vehicle has not moved within that time frame, it is considered dead storage and can be reported as an abandoned vehicle.
- Reno Direct will enter an abandoned vehicle service request for the Reno Police Department. City of Reno SAVE volunteers will post a 48 hour notice and chalk the tires. Once the 48 hour notice has expired, Parking Enforcement will re-check the vehicle. If the vehicle is still in violation, the vehicle will be cited as dead storage and proceed with a tow notice.
- If the vehicle is within City of Reno limits and parked on a public street, you can report the vehicle to Reno Direct at 334-4636, renodirect@reno.gov or through our chat feature on Reno.gov
Xổ số đài thoải máiA. The address/location of the vehicle (nearest street address, landmark or cross streets, be as specific as possible)
B. Description of the vehicle- color, make and model
Xổ số đài thoải máiC. License plate state and number, if any
Xổ số đài thoải máiD. How long the vehicle has been parked at this location without moving
City Hall Parking Garage
Exits ONLY accept Visa or MasterCard. The Pay-on-Foot station located on the ground level of the garage at the elevators, near the 1st street exit, accepts coins (nickels, dimes, quarters, and dollar coins), cash ($1, $5, $10, and $20 bills), and Visa or MasterCard.
Xổ số đài thoải mái$1 per hour. $24 Daily Maximum
There is a 30 minute grace period from the time you Pay-on-Foot to exit the garage.
There is a 15 minute grace period from the time you pull ticket.
Garage gates are now in operation.
No. Parking will be at a rate of $1 per hour.
People doing City business or attending meetings at City Hall can get validation at:
- 1st floor Security Desk or
- 2nd floor City Clerk counter
Xổ số đài thoải máiCal Neva will provide validation at the main cashier's cage per the posted conditions.
Graffiti
When you see graffiti, report it immediately to the Reno Police DepartmentXổ số đài thoải mái. This will increase the chance of arresting offenders. The immediate removal of graffiti will help deter other incidents from occurring.
Xổ số đài thoải máiHere are a few ways you can protect your property:
- Install additional lighting
- Install a surveillance camera
- Remove graffiti immediately
- If you see anything suspicious, dial 9-1-1.
- To report graffiti for removal, contact Reno Direct at 775-334-4636, renodirect@reno.gov or through our chat feature on Reno.gov. We will need the address/location of the graffiti and what the graffiti is on (fence, building, sidewalk, etc).
- If you are the property owner, you should report this to the Reno Police Department (be sure to take pictures of the graffiti). You can remove the graffiti yourself or call Reno Direct to see if the graffiti that is on your property is subject to free removal by the City.
- To file a police report, you can call the Reno Police Department at 775-334-2226 or 775-334-2175 or .
Graffiti abatement usually takes up to 3-5 business days. With two dedicated graffiti abatement technicians operating two graffiti trucks, often they are able to remove graffiti within 48 hours.
The cost for graffiti removal is free. If you are the property owner, we will need a waiver signed by you, giving Graffiti Eradication Team (GET) permission to access your property and remove the graffiti. Please complete a copy of the graffiti waiver. The waiver is kept on file for 2 years. The waiver does not waive a property owner’s responsibility of maintaining their property clear of graffiti. Please note, the crew will only paint over the graffiti itself. The City of Reno does not guarantee that the paint color will match the paint already applied.
Areas the graffiti crew will not paint over include:
- Natural wood fences
- Some painted or stained fences
- Natural rock walls or fences
- Any graffiti that cannot be seen from the street or highway
- Some brick walls
- Any new construction or property under development
- Apartment complexes
- Any graffiti on US-395 or I-80
- Trees
- Glass
- Some colors
- Any graffiti located more than 15 feet above ground level
- Immediately call 9-1-1
If a property with graffiti on it has been reported and no waiver is on file, the graffiti abatement crew will make an effort to obtain that signed waiver. If no action has been taken by the property owner, code enforcement will become involved and take administrative action as appropriate.
Marijuana
- Yes. There are no workplace protections provided under Nevada's current medical or recreational marijuana law. If your workplace prohibits marijuana, you can be reprimanded or fired if you test positive.
- Homeowners are permitted to grow 6 recreational plants per person, up to 12 plants total, at home if the property is more than 25 miles away from a licensed retail facility. Renters need the consent of the property owner to grow marijuana. Plants must be kept out of sight.
Xổ số đài thoải máiYes, in certain amounts. Each person in the car over age 21 can have:
- one ounce (28.3 grams) of marijuana, or
- one-eighth of an ounce (3.5 grams) of concentrated marijuana, or
- one-eighth of an ounce (3.5 grams) of concentrated marijuana in edibles.
It's also legal to possess up to six live plants per car.
Xổ số đài thoải máiIn public, a person can have:
- one ounce (28.3 grams) of marijuana, or
- one-eighth of an ounce (3.5 grams) of concentrated marijuana, or
- one-eighth of an ounce (3.5 grams) of concentrated marijuana in edibles.
- When purchasing recreational marijuana, a person will have to prove he or she is at least 21 years old by showing an ID.
- Recreational marijuana will be available for sale to the general public in the City of Reno on or after July 1, 2017, once the Department of Taxation approves the state retail license. City officials and the Reno Police Department would like to remind residents about laws in place that dictate the places people can, and cannot, use recreational marijuana.
The City of Reno is not encouraging anyone to participate in the use or possession of recreational marijuana. Use and possession are still violations of federal law. State law allows for the consumption of marijuana within a private residence. If you have a complaint about second-hand smoke or smell coming from another residence, it is a private matter that needs to be handled personally through a landlord, home owners association, or through private civil legal action. The City of Reno does not have enforcement jurisdiction for consumption of marijuana in a private residence per state law NRS 453D.
- If you're under the influence of marijuana, you aren't permitted to drive, endanger your child or possess a firearm.
If a driver is suspected of being under the influence of marijuana, law enforcement can test the driver's blood to determine if he or she is under the influence. It is unlawful to drive if you have more than 2 nanograms per milliliter of marijuana in your blood or 5 nanograms per milliliter of marijuana metabolite in your blood. - It's always a good idea to be respectful of your neighbors, but there is no law preventing people from consuming marijuana on their own property.
- People who smoke or consume marijuana in public can be fined $600 for the first offense.
- The City of Reno has granted temporary recreational marijuana licenses to four medical marijuana dispensaries within City limits, allowing for legal recreational sales on or after July 1, 2017, once the Department of Taxation approves the state retail license. The temporary licenses would be valid through April 1, 2018. Other locations could be licensed in the future.
- Marijuana can be smoked or consumed at a private residence or in the privacy of your own home.
- Marijuana cannot be consumed or smoked in any public place, including parks, sporting events, moving vehicles, casinos, hotels, concerts, festivals, marijuana facilities or while you're walking down the street. People are not permitted to smoke or consume marijuana in federally subsidized housing or on any federally owned land in the State of Nevada.
Welcoming City
Xổ số đài thoải máiOn March 22, 2017, the Reno City Council unanimously approved a Resolution that affirmed the City of Reno as a Welcoming City that respects the innate dignity of all people. The Resolution is an expression of the Council’s values as a body and is in line with the City of Reno’s mission, which is to “create a community that people are proud to call home.”
Xổ số đài thoải máiThe Resolution does not change the City’s ordinances or laws, nor does it alter how police officers enforce those laws. Read the for more information on the Welcoming City Resolution and its purpose.
Recent actions on immigration enforcement at the federal level have understandably created uncertainty in our community. These FAQs seek to address those questions and provide certainty to our residents about their interactions with City of Reno Government agencies and personnel.
Xổ số đài thoải máiSimply, the City of Reno’s policies and operations have not changed. We will continue to live up to our core values as a Welcoming City that values diversity, inclusivity, and treats everyone with dignity and respect.
View any of the questions below for more information.
Welcoming City
- Federal authorities are not restricted by statute or regulation from taking immigration enforcement actions at any location, including schools. Existing U.S. Department of Homeland Security (DHS) policy does provide that ICE agents will not ordinarily seek to take enforcement actions at certain 'sensitive locations', including schools. The purpose of these long-standing policies is to restrict enforcement actions at these sites due to the disturbance and unrest that would be created.The DHS guidance provides that in certain emergency or exceptional situations, or with prior DHS supervisory approval, federal immigration officials may seek to question an individual, perform a search, or conduct an arrest at school. In the event a student is questioned, it is best practice for school officials to notify the student's parents and, if unavailable, an administrator should sit in.
With few exceptions, undocumented persons are not eligible for federal and state funded public assistance programs administered by Washoe County. Consistent with federal law, Washoe County abides by all eligibility requirements and restrictions. The following programs and services DO require recipients to provide proof of legal presence and are not available to undocumented residents. Households that have both documented and undocumented residents may receive prorated benefits for these programs:
- Housing grants and housing choice voucher program
- Medicaid Supplemental Nutrition Assistance Program (SNAP or Food Stamps)
- Temporary Assistance to Needy Families (TANF)
- Refugee assistance payments
- Department of Labor funded employment training
- Child care subsidies
- Federal Foster Care program
- No. While the City of Reno does not enforce federal immigration law, we cannot stop the ability of the federal government to do so. The City of Reno is not able to shield or protect undocumented immigrants from federal immigration enforcement actions by the federal government.
Yes. Washoe County does not require any resident to provide proof of legal presence in order to access nearly all County government services, including but not limited to:
- Access to police, fire and emergency medical services
- All Parks & Recreation facilities and programs
- Aging and disability services
- Child welfare and behavioral health services
- Emergency financial assistance and shelter
- Employment services
- Mental health and substance abuse services
- Health clinics such as immunization, maternity, family planning, dental, STDs
Yes. Under the United States Constitution, all individuals, regardless of immigration status, have equal protection under the law. Undocumented immigrants should not fear requesting City of Reno services, including from our police, if they need help. Additionally, the City of Reno has strong policies against discrimination. In the City, it is unlawful to:
- Discriminate because of race, national origin, color, marital status, sex, religion, age, disability, sexual orientation, marital or familial status (being pregnant or having children under age 18);
- Retaliate against any person who opposes discriminatory practices;
- Discriminate in the sale, rental or financing of housing or commercial real estate; the provision of public accommodations; applications for or offers of credit; enrollment in private educational institutions; and employment
If you feel you've been discriminated against, please contact:
City of Reno - Reno Direct
775-334-4636
renodirect@reno.gov- No. So long as your child lives in Reno and/or Washoe County, he or she has a right to attend school. The U.S. Supreme Court has long said that undocumented students have a constitutional right to attend public school. The City of Reno welcomes, and wants to educate, every child who is a resident of Reno and/or Washoe County. However, questions regarding enrollment eligibility when holding specific visas should be addressed with Homeland Security.
- Any RPD involvement in ICE actions is limited to those actions where a criminal warrant exists for the apprehension of a specific individual or individuals and there is a legitimate local public safety concern. RPD will cooperate to the fullest extent with any federal, state or local law enforcement agency, including ICE, requesting assistance with executing a criminal warrant within the City of Reno.
RPD may also be present during the execution of an ICE administrative warrant, if ICE requests assistance. The purpose of RPD involvement in such instances is to maintain the safety and security of the public. Any engagement or actions that solely have to do with immigration enforcement will be conducted by the ICE agent and not an RPD officer. Does RPD require documents such as passports or visas during encounters with residents and visitors?
No. RPD does not request passports, visas, 'green cards,' or travel documents instead of, or in addition to, standard forms of identification. Standard forms of identification include a driver's license or other government-issued identification. Identification with a photograph is preferred but not required.During the course of an investigation, RPD officers will always seek to identify individuals, particularly those who they have reasonable suspicion to believe have committed a crime. For certain crimes that do not require a custodial arrest, the individual may be released on a summons, unless there is reason to believe that the individual will not respond to the summons. If a person cannot provide identification or sufficient information to confirm their identity, it could result in the individual's arrest.- No. The Federal government is responsible for enforcing federal immigration laws, and the City of Reno will not attempt to have this responsibility. It is long-standing policy that Reno law enforcement has not and will not monitor, detain, interview, or investigate a person solely for the purpose of determining their immigration status.
Does the Washoe County School District turn over immigration-related information to federal authorities?
The Washoe County School District (WCSD) does not solicit or collect information as to whether a particular student may be undocumented. Even in the event that school staff become aware of a student's immigration status, they are not obligated to alert immigration authorities.The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. ' 1232g; 34 C.F.R. part 99) ' sets federal privacy requirements for student education records. Under FERPA, WCSD generally must have written permission from the parent or eligible student in order to release personally identifiable information from the student's education record, subject to certain exceptions. Those exceptions include, among others, if the disclosure of the records is needed: 1.) to comply with a judicial order or lawfully issued subpoena or; 2.) in cases of health and safety emergencies.- The WCSO communicates the reported citizenship status of inmates to ICE. ICE then determines immigration status. Based on that immigrations status, ICE can provide a warrant and a detainer request to hold the inmate for federal custody when local charges are concluded. When accompanied by a warrant, the detainer is honored.
If an undocumented immigrant is arrested, what steps are followed by RPD and the Washoe County Sheriff's Office (WCSO)?
As required by Nevada law, when an individual is arrested and brought to the Washoe County Detention Facility for booking, their fingerprints are taken and electronically sent to state police to check against the Nevada Criminal Information Network (NCIN). Once the fingerprints are checked against NCIN, a query of federal databases is also electronically performed, including the Federal Bureau of Investigation (FBI) National Crime Information Center (NCIC) database and the Department of Homeland Security (DHS) Enforcement Integrated Database (EID). If there is a positive fingerprint match in the DHS database, ICE is electronically alerted and can undertake a more thorough investigation.- No. The term 'sanctuary city' has no legal definition, so it's open to interpretation. The City of Reno has no official position on whether Reno is or isn't a sanctuary city. Put another way, the City of Reno has not defined itself as a sanctuary city.
- No. The City of Reno has never participated in the 287(g) Program. The program, enacted in 1996, authorizes the federal government to enter into agreements with state and local law enforcement agencies to perform immigration law enforcement functions. The City of Reno has always stated that participation in this program is in opposition to RPD's community policing principles and would make our community less safe.
Is there a chance that the Federal government will 'limit' federal dollars for communities that don't cooperate with the new Administration on immigration enforcement?
It is unclear IF there will be any penalties for communities that do not comply with federal law. However, the City of Reno complies with all federal law and therefore there is no lawful basis to believe federal funding to the City is at risk. To be clear, the City of Reno's decisions or policies are not influenced by the threat of the loss of federal funding or any other potential negative actions by the federal government.- The City of Reno believes that doing so could potentially mislead our residents and others to believe that the City of Reno is able to, in some way, shield them from immigration enforcement actions by the federal government. We do not have the authority to do so. While City of Reno policies have not changed as a result of recent Executive Orders issued by the Administration, it is important to note that we cannot protect any individual from federal immigration enforcement actions.
- When any person is arrested in Reno, including undocumented immigrants, RPD conducts a criminal record check or fingerprint scan. Anytime that a criminal record check or a fingerprint scan is conducted, this information is checked against the National Crime Information Center (NCIC) which interfaces with the ICE database. This could include any situation in which a custodial arrest and detention is appropriate. This may include arrest for traffic infractions, misdemeanor and felony charges.
What happens if the police or federal agents asks Washoe County for information about undocumented residents?
Records of individuals receiving services at the Washoe County Health District are protected by the Health Insurance Portability and Accountability Act, as well as other federal regulations, and cannot be shared unless required through an official subpoena or warrant. Residents that are eligible for and in need of these important services do not need to forgo these important benefits,What types of services are available for an undocumented resident who becomes a victim of domestic violence or sexual assault?
Victims of domestic violence can call 911 for assistance or visit Washoe County's ? online resource page. The WCSO participates in the U visa program to ensure undocumented victims of crime are entitled to a fair and impartial investigation of the reported crime and to be available to assist in the criminal prosecution process.- RPD does not routinely conduct criminal records checks or obtain the fingerprints for victims or witnesses. During the course of an investigation the police may seek identification for the parties involved in the incident to assure officer safety and to ascertain if there are any warrants or protective orders in effect. This information is also needed to further the investigative process and prosecution.